Returns & Exchanges

At Darts Online, we want you to be completely satisfied with your gear; if your new professional darts or accessories aren't hitting the bullseye, you can return them within 30 days of purchase. Please ensure all items are in their original packaging and unused condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Darts Online account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Gear

  Securely pack the unused darts, flights, or boards in their original retail packaging, ensuring all small components are included to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend keeping your tracking number for peace of mind.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned equipment to verify it meets our resale standards, we will process your refund or dispatch your exchange within 5-7 business days.